One person, all their work — each rep's open leads and tasks on one page

A name on the Sales reps screen now opens that person's own page: the leads in their hands with their pipeline stage, the open tasks assigned to them with project and due date, and a red "No next follow-up date" badge beside any lead nobody has promised to call.

Product update 2 min read

Managing a sales floor comes down, some days, to a single question: what does this colleague actually have on their plate? Until now the answer was scattered. The Sales reps screen said how many leads each person held, never which ones; to see the leads themselves you filtered the contacts list by owner, for their tasks you went to the task board, and to find the leads with no follow-up coming you opened the pipeline's "no follow-up date" filter. Three screens for an answer that should have taken one glance — and in the shuffle, the lead nobody had promised to call was the one that quietly got lost.

A person's name on the sales roster is now a door. It opens a page of its own, One person, all their work, that shows nothing but their share. Up top, the leads in their hands — the newest ones, each linked to the customer file, with its pipeline stage beside it, and a red "No next follow-up date" badge on any lead with no open follow-up. Below, their half of the team's own work: every open task assigned to them, with its project and its due date, the overdue ones in red.

Two details keep the page honest. First, everything is read through your own eyes: a manager whose seat cannot see part of the pipeline does not learn of it here either, and the page opens only for the person themselves and whoever runs the floor — one salesperson does not read a colleague's numbers. Second, of the follow-up it tells exactly one fact: whether one exists. What was promised, and whose reminder it is, stays with its one reader.

To use it, open Sales team in the CRM sidebar and click a name. When there is more than fits on the page, the full count sits beside the heading and the newest rows come first. The next time you want to know what one colleague's day is made of, you no longer leaf through three screens — just their name.

More from the blog

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A lead only moves with a promise of its next call

Moving a lead to an open column — across the board or from the customer file — is now refused until the lead holds an open follow-up date. Won and lost are exempt: they end the story.

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Tasks now show their customer on the list

A task created from a customer file now carries the customer's name onto My work and the Work desk — a chip that opens her file in one click, and her number when she has no name yet.

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Deal figures on the lead sheet: from the rep's estimate to the final sale

The estimated value, the proposal amount and the final sale price now live on the lead sheet — kept separately for each business, typed in the business's own currency, with every change written to the lead's history and the estimate shown on the pipeline card.

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